Privacy Policy

Introduction

Home Care Exit Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Exit Readiness Scanner tool and website.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

When you use our Exit Readiness Scanner, we collect the following information:

• Contact Information: Name, email address, and optionally phone number
• Business Information: Business type, state of operation, annual revenue, EBITDA/SDE, owner involvement level, and other operational metrics you provide
• Exit Planning Information: Desired timeline, post-close preferences, and financial goals
• Usage Data: Information about how you interact with our website, including pages visited and time spent

How We Use Your Information

We use the information we collect to:

• Generate your personalized exit readiness analysis and valuation estimate
• Contact you about your results if you have consented to be contacted
• Improve our tools and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you have given us explicit permission to share your information
• Service Providers: With trusted third-party service providers who assist us in operating our website and services, subject to confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: